Architects


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		IT Services for Architects Background Traditionally, paper has been the medium of architects, and the pencil, T-square, and triangle have been their tools. In recent years, however, workstations, IT networks, and industry-specific software such as AutoCAD and the database-driven modeling tool Revit have transformed the process of architectural design. Now, for example, architects can make the numerous changes that are an inevitable part of their work far more quickly and easily. And, with IT tools such as email, communication and data exchange with contractors, engineers, and others working at various locations has become far more convenient and productive. The Client The client is focused solely on high-end residential architecture and interior design, the firm employs a team of architects, and administrative staff to handle about 50 active projects at a time. To support these people, the firm relies on an IT network consisting of Windows based workstations, two file servers, and additional storage capability. The Problem The firm lost its longtime IT freelance technician. While the firm had generally been pleased with the service it had received, employees also sensed that there was more that could be done when it came to having a highly reliable, secure, and up-to-date IT network. The Choice In need of a new IT services provider, they looked at several alternatives. After a careful review process, the firm chose PairM. The firm was also impressed with our thorough interest, our eye for details, and our technology review process. PairM gets started After getting the firm’s go-ahead, we began the process of earning the client’s trust. We performed a comprehensive technology review of their IT assets, identifying issues that needed immediate attention, listing longer-term needs, and establishing priorities. Since then, we worked with the firm to upgrade the network on a number of fronts, such as: Replacing approximately half the firm’s workstations and its two servers with newer, more reliable, better performing models Upgrading the firm’s network firewall and anti-virus software Keeping all of the firm’s software and network connections up to date and properly tuned In order to get the most out of its ongoing relationship with PairM, they purchased a support agreement, a suite of regularly scheduled services from virus protection to long-range network planning that assures network security and stability, and addresses potential problems before they become real ones. The Right IT Services Provider Can Deliver Compelling Benefits For a growing number of small businesses, hiring an IT management firm on an ongoing basis rather than an “as needed” basis has become an increasingly attractive option. One big reason comes from the Gartner Group and other industry research firms. They estimate that the right IT services provider can reduce product selection, procurement, implementation, maintenance, and services costs of small businesses by 20–30%. An IT services company can also increase the reliability and performance of small businesses’ IT operations, resulting in greater return on investment and higher employee productivity. More Clients: Construction Emergency Services Engineering Financial Services Legal Firms

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